Our Comprehensive Solution
With a focus on Institutions and Introducing Brokers, we pride ourselves in providing the services and products that allow institutions and brokers to develop and grow their business.
Whether it's working with our proprietary front-end trading platform, connecting through our API, or working with our support team on a service or product development, we work with our institutional clients to find the right solution for their trading needs.
Introducing Brokers are core to our business model. Given our extensive experience in exchange-traded futures and cash foreign exchange, StoneX is positioned to provide the execution, clearing and customer service that brokers require. With StoneX, you not only have a partner focused on your overall success, but also a dedicated IB Service team that will provide personalized attention and address all of your operational needs.
Innovative, Powerful Technology
Online trading has matured over the last decade - luckily, so has our approach to solving complicated trading problems with sophisticated and elegant solutions. What started as a straight-forward and quick futures trading platform has now turned into a multi-asset trading machine.
Now the focus isn't just on speed, it's on adding value. The basic elements of speed and reliability are a standard for our customers and that is the strong, proven foundation we build upon.
With groundbreaking innovations that allow your clients to save time and focus on the trade - by using unique, trade-automation for complicated, conditional and advanced orders, custom indicators, strategies, algorithmic trading and more - we free up the trader to do what they do best and to view our software as an easy-to-use, effective tool.
Our knowledgeable and responsive support team is ready to respond with quick, accurate and actionable solutions.
Our first level product support group and 24/6 during market hours trade desk will make sure your trading platform is running and positions are executed.
We also provide live web-based chat and self-help forums that allow clients to type and search their way to solutions on their own time without the need to talk to a customer service representative.
We also keep an up-to-date API Developer Center for traders who are more pragmatically minded.
Exceptional Speed and Reliability
We've always taken our reliable and secure infrastructure very seriously. It's the foundation of our features and innovation and we realize that nothing on the execution platform matters if the infrastructure isn't there to back it up.
From Direct Market Access (DMA) to low latency execution and fast quotes - it all sits on top of an advanced, monitored network complete with fail-over and business continuity.
Our Standard: Value, Strength and Reliability
Here at StoneX, we believe that best-of-breed, world-class trading execution is the standard – it's our standard at least, and that's why it's included in every account at no extra cost.
We find more value in retaining customers than in charging a platform fee, and because of our dedication to exceptional trading innovation, built on top of a strong and reliable infrastructure, we believe that the bar has been raised for the online trading industry.